Belonging Therapy
Belonging Therapy is the trading name of Fayola Edmunds, based in Bristol, UK.
- Data Controller
- Belonging Therapy — the trading name of Fayola Edmunds
- Contact
- hello@belongingtherapy.org
- ICO Registration No.
- ZC177105
- Website
- belongingtherapy.org
Who we are
Belonging Therapy is a counselling platform and practitioner development hub, based in Bristol, UK. This notice is for therapists and counsellors who join the directory or access the Belonging Practitioner Hub.
What we collect about you
- Your name, professional title and contact details
- Your qualifications, accreditations and professional body membership
- Your therapeutic approach, areas of specialism, fees and availability
- Your profile photo, if you choose to share one
- Records of courses, supervision and reflective spaces you access through the Hub
- Payment, invoice and commission records (15% on bookings made through the platform)
Setting up your payouts
Before you can be paid, Stripe has to verify who you are — a legal requirement under the UK Money Laundering Regulations 2017. To save you typing them again, we pass Stripe the details you have already given us: your name, your email address and your phone number. Everything else Stripe needs — your date of birth, your home address, your identity document and your bank account — you give to Stripe directly, in a form we cannot read. We never receive or store any of it.
Your clinical records are your own
Belonging Therapy does not store therapy session notes, process notes or clinical records. You are a separate, independent Data Controller for your own clinical work.
Lawful basis
Profile and directory information: performance of a contract (Article 6(1)(b)).
Financial and commission records: performance of a contract and legal obligation (Articles 6(1)(b) and 6(1)(c)).
Identity details passed to Stripe to set up your payouts: legal obligation and performance of a contract (Articles 6(1)(c) and 6(1)(b)). Stripe is required to verify you before it can pay you, and we cannot pay you until it has.
Hub records: performance of a contract and legitimate interests (Article 6(1)(f)).
How long we keep your information
| What we hold | How long we keep it |
|---|---|
| Directory profile information | Active listing duration, plus 12 months |
| Hub and booking records | 3 years from last activity |
| Commission and financial records | 7 years — required by law |
| Agreement and consent records | Duration of our relationship, plus 3 years |
Who we share your information with
- Clients — your public profile (name, approach, fees and availability) is visible in the directory.
- Stripe — for commission and payouts, and for the identity checks the law requires before you can be paid. We pass on your name, email address and phone number; you give Stripe the rest directly.
- Amazon Web Services (AWS) and Microsoft 365 — for infrastructure and communications.
We do not sell practitioner information or share it for marketing purposes.
Your rights and contact
You have the same rights as described in the Client Privacy Notice, linked at the foot of this page: to see, correct, delete, restrict, receive and object to the use of your information, and to withdraw consent.
Contact hello@belongingtherapy.org. You can also contact the Information Commissioner’s Office at ico.org.uk or call 0303 123 1113.