For our practitioners

Privacy notice

How we collect, use and keep practitioner information safe.

Belonging Therapy

Belonging Therapy is the trading name of Fayola Edmunds, based in Bristol, UK.

Last updated: July 2026

Data Controller
Belonging Therapy — the trading name of Fayola Edmunds
ICO Registration No.
ZC177105
Website
belongingtherapy.org

Who we are

Belonging Therapy is a counselling platform and practitioner development hub, based in Bristol, UK. This notice is for therapists and counsellors who join the directory or access the Belonging Practitioner Hub.

What we collect about you

  • Your name, professional title and contact details
  • Your qualifications, accreditations and professional body membership
  • Your therapeutic approach, areas of specialism, fees and availability
  • Your profile photo, if you choose to share one
  • Records of courses, supervision and reflective spaces you access through the Hub
  • Payment, invoice and commission records (15% on bookings made through the platform)

Your clinical records are your own

Belonging Therapy does not store therapy session notes, process notes or clinical records. You are a separate, independent Data Controller for your own clinical work.

Lawful basis

Profile and directory information: performance of a contract (Article 6(1)(b)).

Financial and commission records: performance of a contract and legal obligation (Articles 6(1)(b) and 6(1)(c)).

Hub records: performance of a contract and legitimate interests (Article 6(1)(f)).

How long we keep your information

What we holdHow long we keep it
Directory profile informationActive listing duration, plus 12 months
Hub and booking records3 years from last activity
Commission and financial records7 years — required by law
Agreement and consent recordsDuration of our relationship, plus 3 years

Who we share your information with

  • Clients — your public profile (name, approach, fees and availability) is visible in the directory.
  • Stripe — for membership fees and commission.
  • Amazon Web Services (AWS) and Microsoft 365 — for infrastructure and communications.

We do not sell practitioner information or share it for marketing purposes.

Your rights and contact

You have the same rights as described in the Client Privacy Notice: to see, correct, delete, restrict, receive and object to the use of your information, and to withdraw consent.

Contact hello@belongingtherapy.org. You can also contact the Information Commissioner’s Office at ico.org.uk or call 0303 123 1113.